Bespoke printed and handcrafted stationery
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Terms of business
Product specification
All of our cards, invitations and stationery are individually created or handcrafted and therefore the finished products may vary slightly from any samples as well as each other and the images shown on the website. All sizes quoted are approximate.
Elements of a design may need to be substituted according to availability of the raw materials used. Where this is the case you will be informed in advance of your order being fulfilled.
Personalised stationery
When placing an order for personalised cards, invitations or stationery you will receive an electronic draft, in the form of a .PDF file by email or a hard copy sample through the mail, to check and approve before we proceed with printing. Paper Moon makes every effort to ensure that its invitations and stationery are of the highest quality and that the information reproduced on the draft is accurate according to your instructions, however, it is your responsibility, as the client, to check and proofread drafts. We cannot accept responsibility for any errors found after you have checked and signed drafts indicating your approval. Any changes needed after that point may be charged accordingly.
When you make it clear to us that you wish to go ahead with your order, you are taken to agree to be legally bound by these terms.
Delivery
When your goods are delivered, we strongly recommend that you examine them carefully. If you discover that any items are missing or damaged you should notify us as soon as possible. This notification should reach us no later than seven working days after you receive the goods as we cannot accept liability for any damaged or missing items reported to us after that deadline.
You are fully responsible for any loss of, or damage to, goods which occurs after you receive them.
In the unlikely event that we fail to deliver your order for some reason within our control, our liability will be limited to the value of the undelivered items.
This agreement does not affect any of your statutory rights which might apply at the time you enter into it.